Privacy Policy

Your name, email address, phone or WhatsApp number, delivery address, and the contents of any message, contact form, or sourcing request you send us. We don’t collect payment card details through this website — payment is arranged directly with our team.

To process and deliver your order, respond to enquiries and sourcing requests, provide customer support, and — only if you agree — let you know about new stock or offers.

Your information is stored on secure, access-controlled servers and is only accessible to people at EON Agencies who need it to fulfil your order or respond to you.

We don’t sell your information. It’s shared only with the delivery or courier partner fulfilling your order and, where a sourcing request requires it, the supplier we’re sourcing your item from.

We keep order and contact records for up to 24 months after your last order with us, or until an open warranty claim is resolved, whichever is longer, then delete or anonymize them.

This site doesn’t use third-party analytics or ad-tracking tools. If that changes, we’ll update this section.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to what we’re legally required to keep (for example, records tied to an active warranty or an unresolved order).

Questions about your data: eonagencies@gmail.com or WhatsApp.